News

Anthem has announced temporary relief measures for members affected by the Gann Fire in Calaveras County, California. Effective August 6 through September 5, 2026, impacted members may access care from non-network providers at in-network benefit levels, obtain emergency prescription refills, replace lost medical equipment, and receive extensions for certain health plan requirements such as referrals, preauthorization's, and claims submissions.

Receiving care during the emergency
You can receive care from any appropriate doctor, even if they’re not in your plan’s network. Anthem will cover the claims as if they are in your plan’s network. If your doctor’s office or healthcare facility is closed because of the emergency, or if you’re unable to travel there, Anthem can help you find another doctor.

Prescription drug refills
If your Anthem plan covers your prescription medicines, you can get up to one 30-day emergency supply. Refill limitations are suspended during the emergency, except for certain prescription drugs with a high likelihood of abuse, such as opioids.

Preapprovals or referrals
You have more time to request them. There won’t be any late fees.

Filing a claim
You and your doctors have more time to file claims. The dates and locations for these relaxed guidelines may change based on conditions. These changes are for impacted members who live in the impacted Calaveras County, California, and who have Anthem group health plans through their employers, or Anthem individual and family plans. They do not apply to Medicaid, Medicare, Medicare Part D, Medicare Advantage, Federal Employee Health Benefit Plans, or fully insured trust funds. These plans have their own guidelines.

For More InformationContact your Dickerson Sales Representative for additional guidance and resources available.