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Aetna Sales Gateway and Small Group Updates
Carrier Updates
Thursday, October 02 2025

Aetna launched the Sales Gateway in July – which enables you to get a medically underwritten proposal for your groups and is for up to 100 enrolled employees.
Dickerson can assist you with quoting, contact your sales representaitve for more information.
With the launch of Aetna Sales Gateway all medically underwritten quotes will be submitted using the tool, they will be sunsetting their quoting mailboxes starting October 15, 2025.
• NEW: Dental quoting within Aetna Sales Gateway has been updated, you will now answer a new question on prior dental coverage to obtain all available dental plans on your quote with medical
Samll Group Updates
Did you know that a key date* in every month ensures that your clients’ claim and member ID cards are ready by their plan’s effective date?
The best way to ensure your clients have all they need by their effective date is to submit all sold cases and their final paperwork by the 15th of most every month. The two exceptions every year are December and January:
• December 1, 2025 effective dates=11/13/2025
• January 1, 2026 effective dates=12/12/2025
This timeline provides an overview of what you and your clients should expect:
• Sales notice submitted: be sure your sales notice is completed and filled out to avoid any delays.
• Paperwork and forms are sent to you and your client within 24 hours.
• Once all paperwork is received, underwriting will finalize the group, and you’ll receive an approval letter.
• Case installation process begins and once completed, you and your client will receive a welcome letter.
For More Information or Help Quoting Aetna, Please Contact Your Dickerson Sales Rep.
Dickerson can assist you with quoting, contact your sales representaitve for more information.
With the launch of Aetna Sales Gateway all medically underwritten quotes will be submitted using the tool, they will be sunsetting their quoting mailboxes starting October 15, 2025.
• NEW: Dental quoting within Aetna Sales Gateway has been updated, you will now answer a new question on prior dental coverage to obtain all available dental plans on your quote with medical
Samll Group Updates
Did you know that a key date* in every month ensures that your clients’ claim and member ID cards are ready by their plan’s effective date?
The best way to ensure your clients have all they need by their effective date is to submit all sold cases and their final paperwork by the 15th of most every month. The two exceptions every year are December and January:
• December 1, 2025 effective dates=11/13/2025
• January 1, 2026 effective dates=12/12/2025
This timeline provides an overview of what you and your clients should expect:
• Sales notice submitted: be sure your sales notice is completed and filled out to avoid any delays.
• Paperwork and forms are sent to you and your client within 24 hours.
• Once all paperwork is received, underwriting will finalize the group, and you’ll receive an approval letter.
• Case installation process begins and once completed, you and your client will receive a welcome letter.
For More Information or Help Quoting Aetna, Please Contact Your Dickerson Sales Rep.