News

Covered California for Small Business (CCSB) will begin to enforce their policy on payments that have been returned unpaid and the number of times a policy can be reinstated after termination for non-payment.

Returned Payment Policy: The ability to enter one time or recurring ACH payments through MyCCSB.com, will be restricted for a 12-month span (365 days) when 2 RETURNED PAYMENTS have occurred on the account within a 6-month span (183 calendar days).

• After the first occurrence, a notice will be sent to the Employer mailing address on file, providing you with the reason for the returned payment.
• After the second occurrence, a notice will be sent to the Employer mailing address on file, providing you with the reason for the returned payment and notice that all payments must be made with a Cashier’s Check or Money Order for a period of 12 months beginning the first of the month following the last paid through date.Payment made with business or personal checks will be returned to sender.
• MyCCSB.com will automatically reinstate the ACH functionality after 365 calendar days from the last returned payment.

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