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Aetna Supporting Those Affected by the Wildfires
Carrier Updates
Thursday, January 16 2025
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Aetna stands ready to provide support during this challenging time, as the devastating wildfires affect our California communities. To assist impacted members, Aetna created a dedicated disaster resources for California members page where you can find detailed information about the services and support Aetna is offering during this crisis. Aetna will continue to monitor the situation closely and keep you informed of any updates to their services as they become available.

Aetna has shared the following resources to assist you in supporting the safety and well-being of those impacted during the current wildfires occurring in Los Angeles County.

o    Palisades, Eaton, Hurst Fires Resource Guide provided from the Resources for Living Crisis Support Website (Current national events).

o    Member Aetna Resources for Living Flyer

Aetna Answer Team:  billing & enrollment related questions:  WestAAT@aetna.com  800-343-6101

Aetna Customer Service: member services 888-802-3862

Aetna Pharmacy Management: 800-238-6279

For More Information or Help Quoting Aetna, Please Contact Your Dickerson Sales Rep.